Frequently Asked Questions
Everything you need to know about your Resilia experience.
How do I determine my correct size?
Each product page features a detailed sizing guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific measurements.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders, and you can initiate the process through our online returns portal.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. We also offer express shipping options at checkout if you need your items sooner. You will receive a tracking number via email as soon as your order ships.
Are Resilia products sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly materials whenever possible. We partner with certified factories to ensure fair labor practices and high-quality craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Resilia garments?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and laying them flat to dry. Specific care instructions are located on the inner label of every garment.