Returns & Exchanges

At Resilia, we stand by the quality of our fashion collections and offer a seamless 30-day return policy for all unworn items with original tags. We want to ensure you are completely satisfied with your fit and style, or we will make it right with a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging and include all designer tags and hygiene seals to ensure your return is accepted.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing